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    <title>[Orange assistance] Suivi de la question: I need help stuck with help banner in selfcare interface.</title>
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    <description>[Orange assistance] Suivi de la question: I need help stuck with help banner in selfcare interface.</description>
    <language>fr</language>
    <link>https://www.orangeassistance.tn/</link>
    <pubDate>Mon, 24 Apr 2023 10:00:12 GMT</pubDate>
    <lastBuildDate>Mon, 24 Apr 2023 10:00:12 GMT</lastBuildDate>
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  <title>Réponse de Mootaz B.</title>
  <dc:creator>Mootaz B.</dc:creator>
  <description>&lt;div class=&quot;body &quot;&gt;
          &lt;div class=&quot;body-hd&quot;&gt;&lt;/div&gt;
          &lt;div class=&quot;body-bd&quot;&gt;&lt;p&gt;53 750 252&lt;/p&gt;&lt;/div&gt;
          &lt;div class=&quot;body-ft&quot;&gt;&lt;/div&gt;
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  <pubDate>Mon, 24 Apr 2023 10:00:12 GMT</pubDate>
  <link>https://www.orangeassistance.tn/questions/3164097-i-need-help-stuck-with-help-banner-in-selfcare-interface/answers/8203908</link>
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  <fb20:question-id>3164097</fb20:question-id>
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          &lt;div class=&quot;body-hd&quot;&gt;&lt;/div&gt;
          &lt;div class=&quot;body-bd&quot;&gt;&lt;p&gt;I need some help to unblock my account so that i can use the selfcare portal freely without doing some magic to get rid of the welcome banner and use the portal. &lt;br /&gt;NB : the birthday will be wrong incase to use this from the welcome banner, we will have the correct birthday from the user interface. &lt;/p&gt;&lt;p&gt;UI : &lt;a href=&quot;https://selfcare.orange.tn&quot; rel=&quot;nofollow&quot;&gt;https://selfcare.orange.tn&lt;/a&gt;&lt;br /&gt;API:&lt;a href=&quot;https://selfcare.orange.tn/v1/api/users&quot; rel=&quot;nofollow&quot;&gt;https://selfcare.orange.tn/v1/api/users&lt;/a&gt;&lt;br /&gt;Payload : {email: &amp;quot;xxxx@gmail.com&amp;quot;, phone: &amp;quot;xxxxx252&amp;quot;, birthday: &amp;quot;21/04/2023&amp;quot;}&lt;br /&gt;Response : &lt;br /&gt;&amp;lt;!DOCTYPE HTML PUBLIC &amp;quot;-//IETF//DTD HTML 2.0//EN&amp;quot;&amp;gt;&lt;br /&gt;&amp;lt;html&amp;gt;&amp;lt;head&amp;gt;&lt;br /&gt;&amp;lt;title&amp;gt;502 Proxy Error&amp;lt;/title&amp;gt;&lt;br /&gt;&amp;lt;/head&amp;gt;&amp;lt;body&amp;gt;&lt;br /&gt;&amp;lt;h1&amp;gt;Proxy Error&amp;lt;/h1&amp;gt;&lt;br /&gt;&amp;lt;p&amp;gt;The proxy server received an invalid&lt;br /&gt;response from an upstream server.&amp;lt;br /&amp;gt;&lt;br /&gt;The proxy server could not handle the request&amp;lt;p&amp;gt;Reason: &amp;lt;strong&amp;gt;Error reading from remote server&amp;lt;/strong&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;&amp;lt;/body&amp;gt;&amp;lt;/html&amp;gt;&lt;/p&gt;&lt;/div&gt;
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    <item>
  <title>Réponse de Mootaz B.</title>
  <dc:creator>Mootaz B.</dc:creator>
  <description>&lt;div class=&quot;body &quot;&gt;
          &lt;div class=&quot;body-hd&quot;&gt;&lt;/div&gt;
          &lt;div class=&quot;body-bd&quot;&gt;&lt;p&gt;comment je peux communiquer ca ? ici en commentaire ?&lt;/p&gt;&lt;/div&gt;
          &lt;div class=&quot;body-ft&quot;&gt;&lt;/div&gt;
        &lt;/div&gt;</description>
  <pubDate>Fri, 21 Apr 2023 17:07:32 GMT</pubDate>
  <link>https://www.orangeassistance.tn/questions/3164097-i-need-help-stuck-with-help-banner-in-selfcare-interface/answers/8201714</link>
  <source url="https://www.orangeassistance.tn/questions/3164097-i-need-help-stuck-with-help-banner-in-selfcare-interface/answers/8201714" />
  <guid>https://www.orangeassistance.tn/questions/3164097-i-need-help-stuck-with-help-banner-in-selfcare-interface/answers/8201714</guid>
  

  <fb20:id>8201714</fb20:id>
  <fb20:type>answer</fb20:type>
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          &lt;div class=&quot;body-hd&quot;&gt;&lt;/div&gt;
          &lt;div class=&quot;body-bd&quot;&gt;&lt;p&gt;I need some help to unblock my account so that i can use the selfcare portal freely without doing some magic to get rid of the welcome banner and use the portal. &lt;br /&gt;NB : the birthday will be wrong incase to use this from the welcome banner, we will have the correct birthday from the user interface. &lt;/p&gt;&lt;p&gt;UI : &lt;a href=&quot;https://selfcare.orange.tn&quot; rel=&quot;nofollow&quot;&gt;https://selfcare.orange.tn&lt;/a&gt;&lt;br /&gt;API:&lt;a href=&quot;https://selfcare.orange.tn/v1/api/users&quot; rel=&quot;nofollow&quot;&gt;https://selfcare.orange.tn/v1/api/users&lt;/a&gt;&lt;br /&gt;Payload : {email: &amp;quot;xxxx@gmail.com&amp;quot;, phone: &amp;quot;xxxxx252&amp;quot;, birthday: &amp;quot;21/04/2023&amp;quot;}&lt;br /&gt;Response : &lt;br /&gt;&amp;lt;!DOCTYPE HTML PUBLIC &amp;quot;-//IETF//DTD HTML 2.0//EN&amp;quot;&amp;gt;&lt;br /&gt;&amp;lt;html&amp;gt;&amp;lt;head&amp;gt;&lt;br /&gt;&amp;lt;title&amp;gt;502 Proxy Error&amp;lt;/title&amp;gt;&lt;br /&gt;&amp;lt;/head&amp;gt;&amp;lt;body&amp;gt;&lt;br /&gt;&amp;lt;h1&amp;gt;Proxy Error&amp;lt;/h1&amp;gt;&lt;br /&gt;&amp;lt;p&amp;gt;The proxy server received an invalid&lt;br /&gt;response from an upstream server.&amp;lt;br /&amp;gt;&lt;br /&gt;The proxy server could not handle the request&amp;lt;p&amp;gt;Reason: &amp;lt;strong&amp;gt;Error reading from remote server&amp;lt;/strong&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;&amp;lt;/body&amp;gt;&amp;lt;/html&amp;gt;&lt;/p&gt;&lt;/div&gt;
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    <item>
  <title>Réponse de Anonyme</title>
  <dc:creator>Anonyme</dc:creator>
  <description>&lt;div class=&quot;body &quot;&gt;
          &lt;div class=&quot;body-hd&quot;&gt;&lt;/div&gt;
          &lt;div class=&quot;body-bd&quot;&gt;&lt;p&gt;Bonjour Bahri,&lt;br /&gt;Merci de bien vouloir nous communiquer votre numéro, en privé, pour que nous puissions effectuer les vérifications nécessaires.&lt;br /&gt;Merci.&lt;/p&gt;&lt;/div&gt;
          &lt;div class=&quot;body-ft&quot;&gt;&lt;/div&gt;
        &lt;/div&gt;</description>
  <pubDate>Fri, 21 Apr 2023 17:04:20 GMT</pubDate>
  <link>https://www.orangeassistance.tn/questions/3164097-i-need-help-stuck-with-help-banner-in-selfcare-interface/answers/8201711</link>
  <source url="https://www.orangeassistance.tn/questions/3164097-i-need-help-stuck-with-help-banner-in-selfcare-interface/answers/8201711" />
  <guid>https://www.orangeassistance.tn/questions/3164097-i-need-help-stuck-with-help-banner-in-selfcare-interface/answers/8201711</guid>
  

  <fb20:id>8201711</fb20:id>
  <fb20:type>answer</fb20:type>
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  <fb20:author-avatar>theme-c/avatars/48.png</fb20:author-avatar>
  <fb20:question-id>3164097</fb20:question-id>
  <fb20:question-body>&lt;div class=&quot;body &quot;&gt;
          &lt;div class=&quot;body-hd&quot;&gt;&lt;/div&gt;
          &lt;div class=&quot;body-bd&quot;&gt;&lt;p&gt;I need some help to unblock my account so that i can use the selfcare portal freely without doing some magic to get rid of the welcome banner and use the portal. &lt;br /&gt;NB : the birthday will be wrong incase to use this from the welcome banner, we will have the correct birthday from the user interface. &lt;/p&gt;&lt;p&gt;UI : &lt;a href=&quot;https://selfcare.orange.tn&quot; rel=&quot;nofollow&quot;&gt;https://selfcare.orange.tn&lt;/a&gt;&lt;br /&gt;API:&lt;a href=&quot;https://selfcare.orange.tn/v1/api/users&quot; rel=&quot;nofollow&quot;&gt;https://selfcare.orange.tn/v1/api/users&lt;/a&gt;&lt;br /&gt;Payload : {email: &amp;quot;xxxx@gmail.com&amp;quot;, phone: &amp;quot;xxxxx252&amp;quot;, birthday: &amp;quot;21/04/2023&amp;quot;}&lt;br /&gt;Response : &lt;br /&gt;&amp;lt;!DOCTYPE HTML PUBLIC &amp;quot;-//IETF//DTD HTML 2.0//EN&amp;quot;&amp;gt;&lt;br /&gt;&amp;lt;html&amp;gt;&amp;lt;head&amp;gt;&lt;br /&gt;&amp;lt;title&amp;gt;502 Proxy Error&amp;lt;/title&amp;gt;&lt;br /&gt;&amp;lt;/head&amp;gt;&amp;lt;body&amp;gt;&lt;br /&gt;&amp;lt;h1&amp;gt;Proxy Error&amp;lt;/h1&amp;gt;&lt;br /&gt;&amp;lt;p&amp;gt;The proxy server received an invalid&lt;br /&gt;response from an upstream server.&amp;lt;br /&amp;gt;&lt;br /&gt;The proxy server could not handle the request&amp;lt;p&amp;gt;Reason: &amp;lt;strong&amp;gt;Error reading from remote server&amp;lt;/strong&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;&amp;lt;/body&amp;gt;&amp;lt;/html&amp;gt;&lt;/p&gt;&lt;/div&gt;
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